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Frequently asked questions

How does NutriCanine work?

We use the information you provided on this questionnaire to create a custom meal plan tailored to your dog’s unique nutritional needs. With our recurring meal plan, 14 freshly prepared meals will be delivered right to your door every two weeks in convenient pre-portioned serving packs to make feeding easy. Your pup's food arrives in refrigerated and environmentally friendly boxes that keep the food safe. We perfectly time recurring deliveries to make sure you never run out of food, but we offer a flexible service, so you’ll have the ability to adjust deliveries and meal options at any time.
What makes NutriCanine's food better?

All our meals are freshly prepared with real human-edible, locally sourced ingredients. No hormones, no antibiotics, no by-products, and no artificial preservatives, colours or flavours.

Our food is the highest quality you can give your pup - you'll be able to see and smell the difference, and your pup will taste it too!
What are the health benefits of a NutriCanine diet?

There are numerous health benefits when feeding your dog a diet of real, fresh food. With complete and balanced nutrition from NutriCanine, you’ll start to see health benefits in your dog, including improved digestion, fresher breath, more stable energy levels, reduction of allergies and intolerances, brighter eyes, fresher breath, cleaner and whiter teeth, a stronger immune system, a thicker and glossier coat, less flatulence, and firmer stools, to name a few.
How do you tailor the food to my dog?

We have developed a proprietary algorithm, created in collaboration with our veterinary nutritionist, that takes your dog's weight, breed, age, activity level and more into account to formulate recipes for your dog and the precise portion they should be fed.
How does shipping work?

With our meal plans, customers receive deliveries of freshly prepared food on a recurring and flexible basis. Plans are customized to fit your dog's needs and come in convenient pre-portioned serving packs to make feeding easy. Your pup's food arrives in refrigerated and environmentally friendly boxes that keep the food safe. We perfectly time deliveries to make sure you never run out of food, and you will have the ability to adjust deliveries at any time. You will be notified when your delivery has arrived at your door. We currently ship across Canada, and offer free shipping across Ontario, Montreal and Edmonton.
How do I sign up my second dog?

Once you've checked out, you can add more dogs by filling in the questionnaire again with the second dog's information using the same email address. This way, we can learn all about your second dog, so they'll get a perfect personalized meal plan too!
Want a topper plan?

Using NutriCanine as a topper is easy! After making a purchase drop a message in the online chat with your order number and let us know. We can adjust your delivery frequency to once every 4 weeks or 6 weeks.