IT & Website Support Intern

Full-Time | On-Site (5 Days/Week)
75 West Beaver Creek Rd Unit 8, Richmond Hill, ON L4B 1K6
Compensation: $17.60/hour

At NutriCanine, we’re on a mission to help dogs live longer, healthier, happier lives through freshly prepared, real-food meals delivered right to their homes. As we continue to grow, technology plays a central role in helping us serve our customers effectively and operate efficiently — that’s where you come in.

We’re looking for a reliable, motivated IT & Website Support Intern to join our team full-time on-site. You’ll work closely with our Automations & Web Development Specialist and support the backbone of our digital operations — from troubleshooting everyday tech issues to helping maintain our Shopify website and building process automations.

If you’re someone who enjoys problem-solving, learning new technology tools, and being the person others rely on for support — we want to hear from you!

What You’ll Do

As the IT & Website Support Intern, you will:

Technology Support

• Provide hands-on tech support to team members across the company
• Troubleshoot basic laptop and device issues
• Install and configure software and hardware
• Maintain company devices and ensure user accounts are set up correctly

Website Support (Shopify)

• Assist in maintaining and updating the Shopify store
• Upload and organize images and digital assets
• Test website features and report any issues
• Make minor fixes (broken links, formatting, content updates)
• Support updates to product listings, pricing changes, and sales content

Automation & Systems Support

• Map and document internal processes and workflows
• Identify repetitive tasks that can be automated
• Assist in setting up and testing integrations (e.g., Zapier, Make)
• Maintain clear documentation for systems and automations

What We’re Looking For

We’re seeking someone who is:

• Tech-curious: You enjoy working with computers, software, and solving technical problems
• Eager to Learn: You’re comfortable picking up new skills and tools on the job
• Detail-Oriented: You catch small issues before they become big problems
• Reliable & Responsible: You show up, work hard, and communicate well
• Team Oriented: You enjoy helping others and supporting your coworkers

Nice to Have (but not required):

• Experience with Shopify
• Familiarity with automation tools (e.g., Zapier, Make)
• Experience with Google Workspace or Microsoft Office
• Valid driver’s licence (for occasional device drop-offs)

What You’ll Gain

At NutriCanine, you’ll:

• Gain real-world experience in IT support, web ops, and business automation
• Work alongside and learn directly from a senior technical specialist
• Develop valuable technology skills you can take into future roles
• Be part of a supportive, fast-moving team culture

How We Work

As a full-time, on-site role, you’ll work closely with our team in Richmond Hill, ON. You’ll have structured responsibilities but plenty of room to learn, grow, and make an impact.

If you’re ready to kick-start your career in tech and support the systems that keep NutriCanine running smoothly — apply today!